Sponsored by
Share this article

MEXC Launches ‘Proof of Trust’ Campaign to Elevate Transparency and User Protection Standards

Updated Aug 18, 2025, 1:24 p.m. Published Aug 14, 2025, 4:50 p.m.

Trust continues to be the cornerstone of user loyalty and platform success for centralized exchanges, especially in the wake of industry collapses and tightening regulatory scrutiny. With on-chain threats accelerating and becoming more sophisticated over time, there is mounting pressure to not only protect user assets but also to demonstrate transparency.

In response, MEXC is taking a bold step with the launch of its "Proof of Trust," a comprehensive global initiative that fuses technological resilience, operational transparency and user-centric safeguards to create a more secure trading environment.

Positioned as more than just another campaign, Proof of Trust represents MEXC's long-term commitment to redefining what security and accountability look like in the crypto space. The initiative expands on the company’s foundational work in publishing regular security audits, managing over-collateralized reserve funds and maintaining a rapid-response customer support team.

It marks MEXC’s evolution from a trading platform into a proactive and robust steward of Web3 safety.

From trading venue to trust layer

At its core, Proof of Trust is about turning transparency into infrastructure. It unites a growing portfolio of real-world protections, such as its fully collateralized reserves, the recently launched $100 million Guardian Fund and user-focused recovery protocols, with forward-facing transparency tools like verifiable wallet disclosures and quarterly security reporting.

That’s not just marketing. It’s a public commitment to an operational standard many in the industry talk about, but few truly implement.

MEXC’s transparency is already visible on-chain. All fund addresses tied to MEXC’s Guardian Fund are published publicly, and users are encouraged to verify balances, monitor transactions and follow fund movement independently via the blockchain. It’s a zero-trust philosophy that’s finally earning trust. Not by asking for it, but by proving it.

Building confidence with verifiable data

At the heart of MEXC’s financial integrity is its Proof of Reserves (PoR) system, showing full backing and then some, across all user assets. As of June 26, 2025, MEXC’s verified wallet holdings include:

  • Over 4,000 BTC,
  • Nearly 70,000 ETH
  • More than $2.32 billion USDT and $72.3 million USDC

These reserves remain over-collateralized, ensuring that every user asset is fully redeemable at any time.

In tandem with the PoR updates, MEXC plans to launch a dedicated public-facing page detailing wallet addresses along with bi-monthly Security Reports, giving users and partners the ability to independently verify the solvency and security of the platform. All of this is in addition to ongoing security efforts that allow users to have a rare kind of assurance: real-time solvency that can be independently confirmed.

"This isn’t just about reserves. It’s about verifiable trust. Our users deserve not just security, but transparency they can confirm for themselves," said Tracy Jin, MEXC’s chief operating officer.

Security isn’t a feature – it’s the product

MEXC’s Proof of Trust campaign arrives at a time when the industry is shifting from speculative excitement to operational rigor. Security is no longer a secondary concern. It has become the value proposition.

One of the campaign’s centerpieces is the Guardian Fund, a $100 million safety net specifically allocated for protecting users from platform breaches, which involve system compromises, and technical problems, which include severe malfunctions or vulnerabilities. If a major incident were to affect MEXC’s infrastructure, the Guardian Fund is designed to provide direct compensation to impacted users. This fund is not theoretical; its wallet addresses are live, its balance is verifiable and its scope of coverage is clearly outlined. This level of openness is rare in the industry and sets a precedent for how exchanges can pair protection with public accountability.

Additional protections are layered into the MEXC experience, particularly for futures traders. Through its Futures Insurance Fund, MEXC has already covered more than $559 million in forced liquidation losses as of Q2 2025. This mitigation layer supports users in volatile markets, ensuring their positions are safeguarded against rapid price swings or unexpected system risks.

Proactive risk monitoring and fraud interception

A robust platform security framework extends beyond system design. It must also include real-time fraud detection and proactive risk mitigation. According to MEXC’s latest quarterly risk control report, the exchange identified and restricted 46,311 user accounts linked to suspicious activity. An additional 6,184 fraud syndicates were flagged and blocked, primarily originating from regions such as the CIS, India and Indonesia.

This surge in fraud prevention comes on the heels of a dramatic Q1 spike in scam attempts. However, Q2 in 2025 saw a 12% drop in syndicate-related fraud, a direct outcome of MEXC’s increased investment in regional risk intelligence and automated threat detection infrastructure.

“The gains we’ve made in Q2 are the result of early intervention, regional specialization and smarter tools,” said Jin. “But education remains key. We want users to understand not just what happens when an account is flagged, but why. Risk control is not punishment; it’s protection.”The company’s threat response has also extended to external hacks. Between March and April of this year, MEXC successfully intercepted over $2.2 million in stolen assets that had been routed through the exchange, stopping 41 separate incidents before funds could be withdrawn. Each case required collaboration between the compliance team, on-chain analysts and in some instances law enforcement partners.

Customer support: a quiet pillar of protection

MEXC’s technical infrastructure may be impressive, but what truly sets the exchange apart is the human layer: its customer service and recovery teams. Over the past year, MEXC’s support team has handled more than 1.1 million user inquiries, ranging from standard questions to emergency interventions.

Mistakes happen. Users send funds to the wrong address or network. They mistype wallet destinations or misunderstand how token standards operate. But instead of blaming user error, MEXC has quietly built one of the most responsive recovery systems in the space.

In the past year alone, the exchange has resolved over 2,400 mistaken deposit cases, helping users recover more than $1.8 million in misplaced funds. Recent updates to the platform’s Asset Recovery Protocols now streamline refunds for incorrect network deposits, an increasingly common issue as token standards proliferate across Layer 1s and Layer 2s.

And the commitment extends to larger safety trends. As part of its Proof of Trust effort, MEXC now regularly publishes bi-monthly security reports, offering deeper insight into platform risks, regional challenges and fraud mitigation outcomes.

Trust and beyond

MEXC’s message is clear: Security is no longer just about perimeter defense. It’s about culture and a shift in how exchanges view their role in protecting users, sharing risk and building systems that are verifiable by default.

In doing so, MEXC is aligning itself not just with traders, but with the broader ecosystem of regulators, custodians, security researchers and institutional partners. Whether through its Guardian Fund, its open ledger of wallet holdings or its risk mitigation reporting, the company is redefining what responsible infrastructure looks like in the space.

MEXC’s growth over the years has been nothing short of staggering. Now, it’s an exchange that’s stepping into a more mature role – and not just as a trading platform, but as a custodian of trust in an industry that sorely needs it.

Want to learn more about MEXC’s Proof of Trust initiative?

Monitor MEXC’s Reserve Ratio